INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes. Every product displayed on our website accurately represents the final design. Minor variations in color or texture may occur due to lighting, material grain, or screen settings, but the overall design, quality, and craftsmanship remain consistent.

Where can I view my sales receipt?

Once your order is confirmed, a detailed invoice will be sent to your registered email address. You can also request a copy by contacting our customer support team.

How can I return an item?

We offer returns or exchanges for eligible products within a specified period. Items must be unused and in their original condition. For custom-made or bespoke furniture, return eligibility may vary. Please contact our support team for guidance.

Will you restock items indicated as “out of stock?”

Some items are restocked regularly, while others may be limited or custom-made. If a product is marked as out of stock, feel free to contact us for availability updates or alternative recommendations.

Where can I ship my order?

We currently deliver across selected locations. Delivery availability, timelines, and charges depend on your area and order size. Our team will confirm all delivery details before dispatch.

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